Texting to schedule rides is now available to RCTA customers!!
The process is very easy and quick, simply text your request to: 989-283-3322
Please remember our service hours are: M-F 6am - 7pm Sat 9-4pm
If texting after these timeframes or on holidays, dispatchers will not see your request until next business day.
Please remember to include your first and last name, pick-up location and destination you want to go to as well as requested or required timeframes. Dispatchers will be notified they have a new text and will respond as soon as feasible.
If you have an urgent need and do not receive a response right away, feel free to call 989-366-5309 Option#1 to speak with a dispatcher.